Job Title: Customer Service Support (Immediate Start)
Location: Milton Keynes
Customer Service Support (Immediate Start)
EAC Consulting Group are representing a market leading distribution company based in Milton Keynes. They are looking for an enthusiastic Customer Service Support to join their Commercial division with an immediate start. If you are ready to start your exciting new career, contact us on 01908 049 653 now.
Customer Service Support
- Up to £25,000 Annual Salary – dependent on experience
- Immediate start
- Career development opportunities
- 21 days annual leave + bank holidays
- Free parking
- Answering customer product and service queries (70% Commercial/30% Retail).
- Ensure customer records are kept up to date.
- Resolving customer service issues efficiently and communicating solutions to the customer.
- Order processing.
- Timely invoice processing.
- Collating customer or product information for reporting purposes.
- Inventory management.
- Meeting KPI’s by managing service providers.
- Processing supplier warranty claims.
- Management of service parts and warehousing.
- Sales of servicing contracts.
- Updating customer asset and warranty information.
- Compiling after sales information for all new sites.
- Supporting the growth of the business by assisting with new processes, documentation and systems.
- Strong customer service skills.
- Ability to continually learn company products and services.
- Strong administration skills.
- Attention to detail.
- Target driven.
- Ability to multi-task.
Location and Hours
Monday to Friday 08:30am – 16:30pm