EAC | Recruitment Consultancy
EAC | Recruitment Consultancy

IT Support Technician (Immediate Start)

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IT Support Technician (Immediate Start)

Job Title: IT Support Technician (Immediate Start)

Location: Milton Keynes

EAC Consulting Group are representing a market leading distribution company based in Milton Keynes. They are looking for a friendly and enthusiastic IT Support Technician to join their IT department with an immediate start. If you are ready to start your exciting new career, contact us on 01908 049 653 now.

The Role

IT Support Technician

On Offer

  • Up to £30,000 Annual Salary – dependent on experience
  • Immediate start
  • Career development opportunities
  • 23 days annual leave + bank holidays
  • State of the art office
  • Fun inclusive family feel culture

Job Details

  • Efficiently deliver generic IT support to internal teams and stakeholders. This will include the ability to complete physical aspects of the role such as patching, cabling desks and lifting.
  • Resolving and responding to support queries within agreed time frames.
  • Reporting to and assisting the Systems & IT Manager on system upgrades, data analysis, workstation set ups and associated projects.
  • Liaising with external service providers to successfully manage the internal user support functions.
  • Assemble and maintain IT equipment such as printers/scanners, PCs and laptops and the setup of workstations.
  • Management of IT stock and suppliers.
  • Maintain the integrity of the data and files on the servers.
  • Support the growth of the business by assisting with training, implementing new processes and systems.
  • Updating warranty information.
  • Compiling daily and weekly KPI reports for the IT Manager.

 Ideal Candidate

  • All-round general knowledge of IT.
  • Detailed knowledge of computer software, hardware and internet applications.
  • Strong customer service skills.
  • Excellent attention to detail.
  • Strong interpersonal communication skills.
  • Positive and friendly attitude.
  • Ability to maintain confidentiality.
  • Windows 10/11.
  • Desktop support.
  • Advanced excel skills.
  • Device set up & repairs (including laptops/phones/printers/android devices).
  • Office 365 applications (including Teams/Outlook/Word/Excel/PowerPoint/Forms/Power Automate).
  • Educated to A-level or equivalent.
  • Desirable but not essential interest or experience in Windows server, Networking, SQL database, HTML, Power-BI, VBA, Macros, NAV/Microsoft Dynamics/Business Central.

Location and Hours

Milton Keynes

Monday to Friday 7:30am – 4:30am

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